Privacy & Data Protection

About Your Privacy

This privacy policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• name

• contact information including email address, telephone numbers, contact address

• demographic information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• to make contact with you in the course of our business with you

• Internal record keeping.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

About the General Data Protection Regulations

We, KnightsGlass Limited may hold Personal Data originating from you in relation to our business relationship. This Personal Data takes the form of contact names, e-mail addresses, telephone numbers and / or other contact details and we hold them to maintain our business relationship with you, which we believe constitutes a legitimate business interest.

Our business interest does not over-ride your rights and freedoms should you object to our holding of this data. Should you wish to object or use any of your other personal data rights (such as the right to rectification, the right of access or the right to erasure) then please contact the person named below and we will act accordingly, without delay.

Personal Data of this sort held within our business is covered by our Data Protection Policy and ensures that an adequate level of protection is held over the Personal Data stored.

The Personal Data will not be shared with third parties or stored outside of the UK. It will not be used for any other reason than the maintenance of our business relationship and will only be kept whilst that relationship is ongoing and for a short period (up to one year) afterwards, whilst queries may arise, unless you authorise us to keep it for longer.

If you feel we are using your Personal Data incorrectly, then please contact us directly and we will aim to rectify this, or you can complain directly to the information commissioner www.ico.org.uk

Who to contact

Should you wish to contact us about any aspect of our privacy policy or our use of your Peronal Data please contact us:

Knights Glass Limited

7 Staines Road West

Sunbury on Thames

Middlesex

TW16 7AB

By telephone on: +44 (0)1932 783479

By email: info@knightsglass.com

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should always exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998, and furthermore request that it be removed from our database if you so wish at any time.

To request removal of your personal information or to contact us regarding any issue relating to this privacy policy please contact us to let us know.

Knights Glass Limited 2019